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Privacy Policy and Data Protection

Last updated: 2026/06/22

1. Introduction

SellHub takes your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have. By using the platform at sellhub.so, you agree to the terms of this policy.

2. Information We Collect

2.1 Information You Provide

When you register and use the platform, we collect the following information from you:

Identity information:
First name, last name, national ID number
Contact information:
Mobile number, mailing address
Financial information:
Bank account details and information required for settlement
Store content:
Product images, descriptions, pricing

2.2 Automatically Collected Information

When you use the platform, certain information is recorded automatically:

  • IP address and device information
  • Browser type and version
  • Pages visited and session duration
  • Cookie and similar tracking data
  • Transaction and sales report data
  • Identity information from civil registration records

3. How We Use Information

We use collected information for the following purposes:

  • Providing, managing, and improving platform services
  • Processing financial transactions and settlement
  • Verifying identity and preventing fraud
  • Sending important account-related notifications
  • Technical support and responding to requests
  • Improving user experience through data analysis
  • Complying with legal and regulatory obligations

4. Information Sharing

SellHub does not sell your information. However, information may be shared with third parties in the following cases:

  • Technical service providers (hosting, payment processing, SMS)
  • Business partners who help us deliver services
  • Legal authorities when required by law
  • In the event of merger, transfer, or change of company ownership

All third parties are required to maintain a level of protection comparable to this policy.

5. Data Security

SellHub uses industry-standard measures to protect your information:

  • SSL/TLS encryption for all communications
  • Encrypted storage of sensitive information
  • Role-based access controls
  • Continuous system monitoring
  • Regular data backups

No system is completely secure. If a security breach occurs, we will notify affected users as quickly as possible.

6. Cookies

The SellHub platform uses cookies and similar technologies for the following purposes:

Essential cookies:
Maintaining user sessions and security
Functional cookies:
Saving settings and preferences
Analytics cookies:
Understanding how the platform is used

You can disable non-essential cookies through your browser settings, though this may limit some features.

7. Data Retention

Your information is retained while your account is active. After account closure, data required for legal and financial obligations may be kept for up to 7 years. Non-essential data is deleted within 90 days.

8. Your Rights

You have the following rights regarding your data:

  • Right to correction: request correction of inaccurate information
  • Right to deletion: request deletion of information where legally permitted
  • Right to restrict processing: in cases of objection or review

To exercise any of these rights, contact us at support@sellhub.so.

9. Children's Privacy

SellHub services are not designed for individuals under 18. We do not knowingly collect information from children. If we learn that we have received information from a user under 18, we will delete it.

10. Changes to This Policy

SellHub may update this privacy policy. If material changes are made, we will notify you by email or through a notice on the platform. We recommend reviewing this page regularly.

11. Contact Us

For any questions, requests, or concerns about privacy: